Refund & Return Policy

Last Updated: July 2026

At Zarvis, customer satisfaction is our priority. If you're not completely satisfied with your purchase, please read our policy below.

Returns

We accept returns only if:

• The product is damaged upon delivery.
• The wrong product or wrong size was delivered.
• The product has a manufacturing defect.

To request a return, please contact us within 48 hours of receiving your order with your order number and clear photos or videos of the product.

Non-Returnable Items

Returns or exchanges are not accepted for:

• Products that have been worn, washed, or used.
• Products without original tags or packaging.
• Requests made after 48 hours of delivery.
• Orders placed with the wrong size selected by the customer (please check the size chart carefully before ordering).

Refunds

Once your returned item is received and inspected, we will notify you of the refund status.

If approved:

• Refunds will be processed within 5–7 business days.
• The amount will be credited to your original payment method.

For Cash on Delivery (COD) orders, refunds may be processed via bank transfer or another suitable payment method.

Exchange

We offer exchanges only for products that are:

• Damaged
• Defective
• Incorrectly delivered

Exchange requests must be made within 48 hours of delivery.

Order Cancellation

Orders can only be cancelled before they are shipped.

Once an order has been dispatched, it cannot be cancelled.

Contact Us

For any return or refund-related queries, please contact us:

Email:rudrachikate30@gmail.com

We will do our best to resolve your issue as quickly as possible.

Thank you for shopping with Zarvis.